
CARDIOLOGY · ORTHOPEDICS · GASTROENTEROLOGY · ENDOCRINOLOGY · GENERAL SURGERY · NEUROLOGY

Michigan Heart & Vascular was entirely dependent on physician referrals with no system to track which doctors were sending patients. Their website had no online booking, no condition-specific pages, and wasn't ranking for cardiology searches. New patient inquiries went to a generic voicemail and weren't returned for 24–48 hours.
Practice websites with provider bios, condition-specific pages, location pages, and integrated online booking that turns visitors into scheduled patients.
Explore ServiceNew patient acquisition funnels that capture high-intent inquiries, pre-qualify by condition or procedure, and route them to the right provider — not a generic contact form.
Explore ServiceGoogle and Meta campaigns targeting patients searching for your specialty and conditions — structured to comply with medical advertising policies while maximizing qualified inquiry volume.
Explore ServicePractice and provider visual identity that positions your physicians as the trusted authority in your market — so patients choose you before they ever ask their insurance company.
Explore ServicePatient education content and provider authority content that answers the exact questions patients research before choosing a specialist — building trust before the first call.
Explore ServicePatient CRM with automated follow-up, recall campaigns, and referral tracking that ensures no inquiry goes cold. Route leads to the right provider and track every patient from first contact to booked appointment.
Explore Service24/7 AI scheduling and patient FAQ concierge that captures after-hours inquiries, answers common questions about conditions and procedures, and routes high-intent patients to a booking.
Explore ServiceCompliant review generation, digital intake forms, insurance verification reminders, and no-show recovery sequences that protect your schedule and build your online reputation automatically.
Explore Service
Being listed on insurance provider directories is necessary but not a growth strategy. Directory listings make you one of dozens of in-network options with zero differentiation. Patients who find you through a directory have no reason to choose you over the next in-network practice on the list.
When a patient searches 'cardiologist near me' or 'orthopedic surgeon Detroit,' the practices that appear first win the appointment. If your practice isn't ranking for your specific specialty and conditions, you're invisible to patients at the exact moment they're ready to book.
New patient inquiries come through your website, phone, and referral channels — but without a CRM and automated follow-up system, many go cold within hours. A patient who reached out but wasn't contacted within the first hour is significantly more likely to book with a competitor who responded faster.
Patients research providers before they ever schedule. A practice with few reviews or a low average rating loses patients to competitors with stronger reputations — even when the clinical care is superior. In medical specialties, trust signals directly impact conversion.
Patients expect to research providers, read bios, and book appointments online. A website that's outdated, lacks provider-specific pages, or has no online booking sends patients to competitors who make scheduling frictionless. Your website should be your 24/7 front desk.
Referring physicians and new patients don't only call during business hours. When after-hours calls go to voicemail, those patients call the next practice on the list. A 24/7 capture system ensures every inquiry is acknowledged and routed to a booking — even at 11 PM on a Sunday.
We build patient-acquisition and communication systems with compliance as a foundational constraint, not an afterthought. No PHI enters marketing automations, ad platforms, or general-purpose CRMs. Compliant patient-communication practices are engineered into every workflow from day one — critical for medical practices where patient privacy is non-negotiable.
We build growth systems designed for the complexity of real medical practices — individual provider pages, location-specific SEO, centralized patient CRM that routes leads to the right office, and scheduling integration that works with your existing infrastructure. Not single-office workarounds retrofitted to a multi-provider reality.
Patients search by condition, procedure, and location — not by practice name. We build specialty-specific content and local SEO strategies that capture patients at the exact moment they're searching for the care you provide, then route them to a frictionless booking experience.
We deploy automated, policy-compliant review-request workflows triggered after completed appointments. No incentives, no selective targeting, no gating — just a steady, authentic flow of patient feedback that improves both local search rankings and new-patient conversion rates in trust-driven medical markets.
| Generalist Agency | DIY / In-House | House of Karma | |
|---|---|---|---|
| HIPAA-conscious marketing systems | |||
| Specialty-specific ad compliance knowledge | |||
| Multi-provider / multi-location architecture | Partial | ||
| Patient recall & reactivation automation | Manual | ||
| Condition-specific local SEO | Partial | Limited | |
| Dedicated account team (no rotations) | |||
| Response time to new patient inquiries | 24-48h | varies | < 60s |
Common questions about growing your medical or surgical practice with House of Karma.